LT
Lerato T

1 reviews | Active since Aug 2017

26 Aug 2017, 09:47

Data Contract Issues

I got into a data contract with Vodacom last year in August, everything was ok until May this year when the 5Gigs loaded data (in a router) does not even last a week, and I only use this data in the evening when I get home from work, as I use the company's Wifi during the day. I reported this around July but I still haven't gotten any feedback. I feel like i am being **********, and i really just wish that I could cancel this contract and go to another service provider. I end up spending a lot of money on data a month as I constantly need to recharge. This is really driving me crazy now.

0
Replies (2)
Vodacom
Vodacom's reply26 Aug 2017, 10:08
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Aug 2017, 09:49
Official

Hi Lerato

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

RJ

Best regards,