AN
Avella N
1 reviews | Active since Jan 2023
16 Aug 2023, 09:37
Data contract
I ordered Simcard data contract online then I change my mind and send cancellation email in 7 days but they still deducting the money then i ask myself are not they check their email. But I make sure I reverse the money each time they deducting.
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Vodacom's replyOfficial
16 Aug 2023, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Aug 2023, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team