NM
Ntakadzeni M

1 reviews | Active since Jul 2023

09 Jul 2023, 14:49

Data contract

Vodacom is so bad. I made a contract upgrade of data package in which i have to pay R200. But then they added so many things which i was not aware of and now they say i have to pay +R3000. I tried cancelling the contract before an upgrade but they were not cancelling i had to upgrade because they were still deducting. This is so terrible. I cant owe close to R4000. This contract has been draining me and im still a student. I cant pay that much. The problem is that they dont even communicate other things. Im tired.

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2023, 15:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team