ER
Erick R
1 reviews | Active since Jun 2014
08 Mar 2019, 08:29
Data Contract Data Transferr
Hi took out a new contract from a sales consultant acting on behalf of Vodacom on 01/03/2019. The reason for my complaint is that the sales lady told me I would be able to transfer the data from the new data contract sim card to any of my existing Vodacom numbers and that there would be no issue doing so. Here comes the problem, I m not able to share this data at all. I have tried to no avail. I would like an immediate stop to this contract and remove it from my monthly bill.
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Vodacom's replyOfficial
08 Mar 2019, 09:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Mar 2019, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,