Data contract changed to Cellphone contract: *****

Ref: S3-8262C-CGC5W. Beginning April I noticed that for the last 2-3 months I have close to no data on my data contract ***. Upon investigating my bank statements I also saw that double has been debited from my account. When I enabled my Vodacom electronic site now to investigate I see that my data contract has been changed to a uChoose Smart M account - at double the cost. I did not request this. I requested Vodacom to have this reversed back to the data contract I had. I also requested that I get the lost data back for the last 4 months now and I want the unauthorized additional costs reversed. On 14 April Marius Swart helped me to expedite this with the ***** department (great service). I sent a statement etc. A week later I got a call from ***** saying the matter is settled and that Account will sort out the contract/refund/data. I gave them a week and phoned them last Thursday. They sent me a statement with WRONG numbers and said UPGRADES will sort contract. about 90 minutes later on the phone upgrades said ***** department still investigating and they will phone me. I need Vodacom to sort out Vodacom and give me the service I signed up for, I am back at square 1.