Data contract bundle top up broken!

<p>I have always purchased data bundles for my data contract online through myvodacom website. For the past couple of months I have been unable to do so, with the site giving me the following error:</p> <p>"Unable to retrieve the coza user for the target number, which is a vodacom number"</p> <p>I have phoned the 082111 numerous times to sort it out, always being told a technician will be assigned to my problem. On Friday 14/10/2016 I visited a Vodacare centre at Greenacres mall in PE. I was told by the assistant that I am not the only person having the problem.</p> <p> </p> <p>I can appreciate that there may be a problem with the website or app programming, but why is this not communicated? Why are the help line agents not aware? When will this functionality be restored so that bundles can be purchased on-line? Communication is lacking from communications company...</p> <p> </p> <p> </p>