MK
Marnus K

1 reviews | Active since Feb 2018

03 Jul 2018, 12:16

Data contract billed 8 months after dispute

My data contract that Vodacom forced on me is still not cancelled, after logging a dispute in November 2017, waiting 4 months for feedback, and still being billed for June 2018.

I will cancel everything with Vodacom because of this, and go for a lesser option at their competition, just to contribute my tiny amount of non-compliance, like the sheeple we are forced to be.

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2018, 13:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team