N
Nicolette

1 reviews | Active since Aug 2023

11 Dec 2024, 11:00

Data contract

I've been trying to cancel my prepaid vodacoe data contract no one can help me. I have an uncapped data contract so having to pay for 2 data contract is useless. This morning I've recieved e-mail regarding one of the contract but I do not know wich one it is. So I asked if the can phone me back. I did recieve a caal but was bad connetion and they didnt phone me back I would like to cancel my prpaid data contract

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2024, 12:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team