1 reviews | Active since Sept 2016

05 Oct 2016, 07:44

Data contract

<p>I purchased a new 10 gig data contract from Vodacom on 15 September and I received the router on 19 September. Since then I could not connect to the internet. After numerous calls to Vodacom and visits to Vodacom outlets, the one Vodacom shop in Westgate mall said a sim swop should solve the problem. I did get a new sim card but up to now it says "no service". And that is absolutley correct. NO SERVICE from Vodacom. I even tried to cancel the contract so I can get a new one. Even that Vodacom could not do. I am paying for no service!!</p>

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2016, 09:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,