Data contract
<p>I purchased a new 10 gig data contract from Vodacom on 15 September and I received the router on 19 September. Since then I could not connect to the internet. After numerous calls to Vodacom and visits to Vodacom outlets, the one Vodacom shop in Westgate mall said a sim swop should solve the problem. I did get a new sim card but up to now it says "no service". And that is absolutley correct. NO SERVICE from Vodacom. I even tried to cancel the contract so I can get a new one. Even that Vodacom could not do. I am paying for no service!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
