TG
Tinyiko G

1 reviews | Active since Jun 2025

02 Jun 2025, 23:26

Data contract

Curse will be the day you’ll sign up for Vodacom data contract.i had a Vodacom data contract with them which was for two years of which it was supposed to have ended end of April this year , I called them in the middle of April to ask them to cancel it they said I called late I should have called 30 days before meaning they won’t be able to cancel it but they were going to process the cancellation for May , meaning the last debit was gonna be end of may which I understood , tell me why they debited my money today ? I remember they kept on telling me that I’ve been a loyal customer and they were offering cheap data than what I was paying before and I told them that I wasn’t interested and confirmed that I wanted to cancel , even made a follow up . I’m so hurt because their data is even way expensive , I just want my money back . I don’t want discounted data nor cheap data I want them to cancel this thing and send my money back , these people are ruining our credit score!!!!!

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2025, 08:14
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team