1 reviews | Active since May 2013
DATA CONSUMPTION NOT SOLUTION / RUDE CONSULTANTS
<p>Phoned vodacom when i initially realised i had a problem @ 12.26 - 21.08.2016 - i spoke to a lady she was rude just because i could not remember which e-mail used when i signed up for the contract, she hung up on me and she could clearly hear i was trying to give all my e-mail addresses as i have numerous one's. her conduct and behaviour is not suitable for a customer call centre environment.</p> <p>after that unpleasant encounter my problem persisted i am imagining i have lost close 400mb in 1 day as i kept recharging it disapperaed, recharged again this morning after 5 min my data was gone?????????????????????????????????????????????????????????? what is hapenning VODACOM why so ***********, please explain and refund as i was using my last cents to recharge before payday. i am very irritited right now.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
