AP
Adele P
1 reviews | Active since May 2013
30 Aug 2017, 21:44
Data chomper
I bought 1G of data on 25th August. 2017. This usually lasts me a month or just a bit less. Now my data is almost finished...4days later. I cannot get through to the call centre to enquire why. This is absurd. It's enough Vodacom is the most expensive SP, now this!!!! I wish my contract period is over and despite being a cluster for over 18yrs with Vodacom. I'm so done with them now.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Aug 2017, 07:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Aug 2017, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Aug 2017, 08:30Dear Adele,
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
Vodacom's reply31 Aug 2017, 08:30
Official
Dear Adele,
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,