Data charges - Top Up account.

I have two contracts with Vodacom and one stop order with Vodacom, they recently deducted R 17 3877.44 plus 2673.12 from my account - for data that was used on the 3G card. MY 3G CONTRACT WITH THEM CLEARLY STATES _ TOP UP account - they did not cut the data when it reached its limit, they carried on allowing the data to be used. <br> <br> I have been in contact with them on this matter from 30th APRIL, they have never come back to me, however yesterday they send a letter to say that if I don't pay their account they will hand me over. <br> <br> I have had an account with them for 15 years and never has one account been short paid. When there is a problem their staff in all the departments that I have contacted can not help and they will not put me through to a supervisor that can resolve this matter. <br> <br> I am disgusted and shocked that they seek to take action on an account that is clearly still in dispute and not in accordance with the contract we signed. <br>