VM
Vuyo M

1 reviews | Active since May 2017

20 May 2019, 07:17

Data charges too costly!!

I don't know what's happening with Vodacom lately. I've been their client for over 10 years now. But things are getting put of hand. I had loaded 1G of data about 3 days ago but now it's already finished and I hardly go onto social media these days cause of the fact that their data is too expensive. I am really considering changing to another network at this stage. If it's not the data it's the airtime. Just can't afford to have such a pricey and expensive network anymore. Very much disappointed

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Replies (2)
Vodacom
Vodacom's reply20 May 2019, 07:50
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply20 May 2019, 15:26
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been resolved.  Regards  Consumer Website Team