Data Charges, logged Query and after a month nothing is done
<p>As a responsbile client, i have logged a query and followed up twice with Vodacom with regards to a data charges billed to me on my data contract number: ********** 391 which i am disputing</p> <p> </p> <p>To date nothing has been done nor has anyone contacted me to sort out this query</p> <p>I always had faith in Vodacom and its service until today, i have been a loaylal vodacom customer and this is the way you treat your clients!</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
