1 reviews | Active since Sept 2016

15 Sept 2016, 20:59

Data Charges, logged Query and after a month nothing is done

<p>As a responsbile client, i have logged a query and followed up twice with Vodacom with regards to a data charges billed to me on my data contract number: ********** 391 which i am disputing</p> <p> </p> <p>To date nothing has been done nor has anyone contacted me to sort out this query</p> <p>I always had faith in Vodacom and its service until today, i have been a loaylal vodacom customer and this is the way you treat your clients!</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team