hN
henry N
1 reviews | Active since Oct 2009
05 May 2015, 12:21
DATA CHARGES EXEEDING THE TOTAL BLOCK LIMIT ON ACC
I HAVE A R50-00 LIMIT ON BOTH MY DATA CONTRACTS AT VODACOM, BUT WHEN I RECEIVED MY BILL, FOR THE SECOND MONTH IN A ROW THE DATA CHARGES EXCEEDED THE R50, BY AROUND R800 TO A R1000. HOW IS THIS POSSIBLE??I CHOSE A TOTAL BLOCK AFTER THE R50 LIMIT BUT THIS IS IGNORED BY VODACOM
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Vodacom's replyOfficial
06 May 2015, 11:03Hello henrynabal,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply06 May 2015, 11:03
Official
Hello henrynabal,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team