sL
sam L

1 reviews | Active since Jan 2014

16 Jan 2017, 14:07

Data charges and theft

<p>I posted a complaint and still no feed back from Vodacom they simply just want to debit your account the extra R3000 and u must simply exept they reponded very quickly but still no feed back I'm now using this as a platform to make it clear that I will be cancelling my debit order with Vodacom until this issue has been resolved in my opinion Vodacom are the biggest ******* in Sa they will bill u as they see fit and u expected to just exept it I won't!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2017, 14:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,