Data charges and services

<p>Monday 29 May i recharge with 100MB and within 1hr that data was finished and i could not understand why. Then i recharged again and same thing happened. So i called vodacom call centre to check for me what is going on. The first agent i dealt with said its because the LTE was activated which takes up a lot of data. I then asked who gave vodacom the authorisation to activate this and could not answer me and the guy transfered me to another agent. The lady said to me no my LTE is not activated however my restriction are off and which is the reason why my data a depleted so quickly. I then switched on my restriction.</p> <p> </p> <p>Tuesday 30 May i load R12 airtime and within 5mins i had no airtime and at that point i had not even made a call. I loaded again and same thing happened. I called vodacom call centre again and the agent lady told me that my LTE was active. At this point i was getting irritated because less than 24hrs i was told that the LTE was deactivated. The lady said i must swith off the cellular data completely in order for the data not to be used.</p> <p>Im using iPhone 6s and previously i was informed that in order to save on data i must do the following:</p> <p>1. setting, celluallar, switch off all the apps that i do not use and leave the once i frequently use i.e. whatsapp.</p> <p> </p> <p>Today Wednesday 31 May i load 100MB of data and within 10mins it was at 40MB with only whatsapp as active on the cellular usage. This was not happening before so i actually do quite understand why vodacom is doing this.</p> <p> </p> <p>Vodacom this is unacceptable behavour as you are targetting individuals that cannot take you to court. Its absord what you are doing therefore i want my 300MB back and R36 airtime, this is tuly unacceptable.</p> <p> </p> <p> </p>