PK
Peter K
1 reviews | Active since Oct 2021
14 Apr 2022, 11:49
Data charges
After renewal of My data package last year they send My account and it is more than it was meant to be. I phoned them they tell me it has gone up. When I said they must cancel the contract because they changing the terms they said I can't cancel now. Really Vodacom is just too terrible for words. They bully Me into their terms and conditions. . Peter Kaplan ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Apr 2022, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Apr 2022, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PK
Peter K's updateReviewer Update
14 Apr 2022, 15:24This not acceptable. You have increased My premium without telling Me.
I don't accept this reply.
I want this fixed please
You are over charging me.
If You don't reduce it back to
I don't accept this reply.
I want this fixed please
You are over charging me.
If You don't reduce it back to
PK
Peter K's update14 Apr 2022, 15:24
Reviewer Update
This not acceptable. You have increased My premium without telling Me.
I don't accept this reply.
I want this fixed please
You are over charging me.
If You don't reduce it back to
I don't accept this reply.
I want this fixed please
You are over charging me.
If You don't reduce it back to