Data Charges

After being on capped data charges for the last 3 years, Vodacom now insists that I am on an open data package after billing for over R2000 in out of bundle data charges! Call centre says it is not their problem. Totally unhelpful, says I must go into branch to sort it out with them. The fact is that this has always been a capped data bundle as I have had to purchase data bundles before when the cap is reached. Of course the error is in Vodacom ' s favour and the poor consumer, me, just has to pay and go into a branch to stop the charges that shouldn't have been there in the first place! Very poor service Vodacom, never mind the ********** charges!