1 reviews | Active since Oct 2016
<p>I had a data contract with vodacom. For the past 3 months my bill has been increasing way beyond what i usually pay. This happened to me some time last year and since the i phoned in to set up a voluntary data limit, which if i pass my number is suppose to be soft locked.</p> <p>3 months ago my bill was over a thousand and seeing that my contract was coming to an end i left it and cancelled the contract. So last month i paid a bill close to 3 thousand i then called in as it was just too much, only to be told that is nothing as there is a 6 thousand bill awaiting me at the end of this month.</p> <p> </p> <p>I dont understand how my bill can get to any amount over a thousand as i have set up a voluntary data limit. Previously vodacom will also send data warnings as you approach the limit abd in the previous 3-4 months non we send and i always thought i'm still doing ok with the data, and i was allowed to log in and out using my data until the last day of the month without being soft locked if my voluntary limit was reached- i dont get.</p> <p> </p> <p>please help as I dont have 6 thousand to donate to vodacom. i have unvoluntarily donate a lot of money to them previously by being over charged .</p> <p>Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.