Data charges

<p>I am a subscriber at Voda om since 2001. I have 10 contracts, a mix of data and cellphone contracts. Due to their poor service at our local franchise, I opted for online upgrade on 2 subscriptions, data top up contracts for my children. During the first month, I received a sms telling me one of the new subscriptions went past R10 000 in data charges. They opened the new subscriptions without my knowledge. I filed a complain and they said they will contact me within 5 to 7 days to rectify the problem. It is now nearly a month later and still no call. I am not going to pay this amount and I am going to stop my other accounts. I spend R2000 plus per month, but this is the kind of careless, poor, useless service I get. Above all, they added content charges of R165 on both accounts and they cannot explain to me what it is. I am disgusted in Vodacom. </p>