1 reviews | Active since May 2015
On Friday the 15.05.2015 after 15:00 vodacom charged me +/- R800 data OUT OF DATA bundle <br> <br> Now I am very confused on the 15.05.2015 at 20:00 I received a sms from Vodacom that there is still a remaining 300mb data left!<br> <br> So how come they charged me out of data bundle rates from 15:00 on the 15.05.2015<br> <br> The service from Vodacom is disgusting<br> <br> First they promised on Saturday this will be sorted within 48 hours <br> <br> So that means Monday I will have answers..<br> <br> When I phoned today sorry this is going to take 14 days????<br> <br> Not sure what happened to the 48 hours come back<br> <br> When you phone Vodacom accounts department *** to arrange for the debit order to not go off until this is resolved after holding 20min - sorry you are at the customer serv department<br> <br> So now I'm boiling of anger then I phone again then they say sorry no can do the debit order is loaded<br> <br> But feel free to contact the data department to see how far you query are the staff from Vodacom don't even know the phone number 082155 is no longer in use from May!!!!!<br> <br> Come on where is the communication<br> <br> I'm so glad my contracts is expiring this 2015!<br> <br> And so glad Cell C will pay R10 000 to get me out
Best regards,
Best regards,
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