1 reviews | Active since Aug 2017
DATA CHARGE EXHORBITANT when I do not use Vodacom Data outside my package.
I have a 4G ****le for data when I travel and use Telkom Wi-Fi when I am at home. Ludicrous to say the least and to add to that on the call in I get told that the data for September is R300 odd that will be charged on 1 October and we are not in September yet?
Vodacom Please ensure that this is reversed immediately and STOP *****ING from use poor pensioners???
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM