1 reviews | Active since Jun 2014
<p>Still waiting for vodacom to come back to me regarding the data charges, which should not be there considering when upgrade was done specifically told the agent over the phone to put a cap on the data, as i did not wich to have suprise amount of data usage at the end of the month. This is now the 2nd time data charges have gone over and still no cap been put on. I did mention before that i would not pay for the data charges that went over, and will still not be paying for that. If the vodacom staff are not capible of doing what the customer asks then its not the customers problem. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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