IO
Ian O
1 reviews | Active since Mar 2009
11 Feb 2016, 10:21
Data cap
According to Vodacom we have used 5GB of data from 1 Feb to 11 Feb and we are sitting with a R3000 bill for out of bundle usage up to today. What boggles my mind is that how can we usually only use 3gb per month and now all of a sudden 5 GB is used in less than a week. And guess what, no sms notification that the cap is finished. I am sick and tired of this type of service. Well done Vodacom, you have lost 4 contracts because of this ****!!!!!
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Vodacom's replyOfficial
11 Feb 2016, 10:52Hello maximill,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Feb 2016, 10:52
Official
Hello maximill,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Best regards,