OM
Olivia M

1 reviews | Active since May 2020

25 Jun 2020, 11:20

Data

I was transferred 1gb of data at around 23:59, mind u I was sleeping and my data was switched off, woke up at around 9:30 and switched on my data but only went to my emails, to my surprise my 1gb gone hw cuz I didn’t open any App only had emails, how because can they please explain cuz I already have another case going and still with no answers. Vodacom is not reliable and this time am really tired to a point that I want to cancel my contract with them, I have heard it with u guys really

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2020, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team