Data Bungling

<p>I received a notification that my data level was low so I go onto my phone and buy data. It is not delivered. I repeat the process about 6 times. I call into the customer service (yeah right!) call centre and they tell me the order is pending, they will escalate it and it will be resolved in between 1 and 4 hours. That was 24 hours ago!! I have called twice more. The last call I'm told that data disputes have a lead time of 30 days. So I must wait 30 days before they load the data that I have "purchased" and in the mean time I must operate out of bundle so that they can charge me an arm and a leg! You cannot get beyond a call centre agent. The solutions call centre should be called the call dropping call centre because that's what they do - they certainly don't find solutions. This is ridiculous.</p>