LK
Leandri K

1 reviews | Active since Nov 2013

03 Mar 2016, 12:10

DATA BUNDLES??? WHAT DATA BUNDLES???

I am fed up with the ******* service from Vodacom, service delivery is a word that Vodacom does not understand!! I am trying since 21/02/2016 to purchase a 1 gig data bundle. I have tried the *111#, online and call centre platforms, and ALL without success. I have spoken to almost 10 different people, I have spoken to team leaders at the call centre, Zama, Vuyo, Lateshia all to no avail. I have ref #1-1D8JYIB which seem to mean absolutely nothing!!! Vodacom is in breach of contract as it cannot deliver on it's promises!! I am ready go to Vodaworld and stand outside with a speakerphone and tell the world how **** and utterly useless Vodacom is!!!! DO NOT send me a generic...\we will attend to your query..\" response!!!! Sort out my ****!!!!!! TODAY!!!!!!"

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2016, 13:10
Official
Hello Lean3K,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,