DR
Darryl R

1 reviews | Active since Feb 2011

11 Sept 2015, 13:24

Data Bundles Vs Airtime

Hi<br> <br> I posted the below on your facebook page but I see you do not really respond to anyone, so I thought I might as well post it here.<br> <br> Its not so much a complaint or a compliment but Im looking for a solution.<br> .....<br> <br> <br> Hi Vodacom I am on prepaid. <br> <br> Is it possible for you guys not to deduct my airtime once my data bundles are depleted? <br> <br> The OOB rates are astronomical and the main purpose of the a phone is for making calls and the internet is something nice to have. <br> <br> So trying to make a call only to find out my airtime is finished is a pain in the buttcheek. <br> <br> As for your sms notification that your data bundles is about to be finished is just like my Ferrari...I didnt get one.<br> <br>

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2015, 14:23
Official
Hello DarrylR,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM