1 reviews | Active since Jan 2017
Data bundles paid for but never received. Pathetic
<p>On Saturday i used cellphone banking and bought 2gb of data (R249) and the transaction went off my account. Usually i receive a sms stating that the data has been processed. Nothing....</p> <p>Half an hour later i bought 30mb using the FNB app and received that. </p> <p>Another hour later i bought another 2gb (R249) and once again no data received. I phoned your 082 111 but these people are so useless and told me that i need to wait. WAIT????????? wait for what.</p> <p>I phoned FNB card and they gave me the transaction numbers, Vodszy82fjcd and Vodsdpllmjcd and said i need to give these details through to Vodacom. Once again i phone Vodacom and they put me through to their solutions department, hahahaha.. the person that answered the phone doesnt even have any telephone s****s. No one was able to assist me.</p> <p>I then went to the Vodacom shop in fourways and they told me that they arent able to assist me. WHAT A PATHETIC bunch of losers.</p> <p> </p> <p>VODACOM, i will reverse these payments if u dont come to the party. Watch this space. I spend +- R2000 on Vodacom a month and that is how u treat me. Cool... Let me go to CellC. Cheers</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
