Data bundles not working and free data ****
I have a contract with vodacom i always by my data via the vodacom app. I have noticed their bundles specials is a huge ****. I never get my free data they promise me and i always have to phone them to allocate it to me and then i get the wrong amount of data. It takes me 30minutes every time to resolve the issue and now i need to check everything i do to make sure vodacom is not *****ing from me. I have bought data before where they never loaded it on to my phone and therfore charged me out of bundle rates. This has been going on for more then 4 months. They say they will log the query and always have the same response.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Mr Gerber ,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Good day Mr Gerber ,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Good day Mr Gerber ,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Good day Mr Gerber ,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS