DATA BUNDLES NOT ADDED

Item: Vodacom
Rating: 2
Author: WENDY L

Customer Service!! What does that mean to Vodacom as it is non existent. For two months I have not been receiving my allocated 500mb Data Bundle on one contract and on the other contract I am paying for 2 GB and only receiving 1GB. For the past 45 minutes, I have been transferred from 1 *********** person to the next, and still the problem has not been resolved!! To everyone dealing with VODACOM - I would suggest you dial 111# from your handset to see if you have been receiving the correct amount of data!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Apr 2016, 10:02

Hello wlesar,

Thank you making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.

Please note that I will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Vodacom's reply04 Apr 2016, 10:02

Official

Best regards,

DATA BUNDLES NOT ADDED

About

Community

Businesses

Follow Us