1 reviews | Active since Jan 2013
Data bundles (LIFO)
<p>Vodacom states it uses the LIFO (last in first out) principle for data bundles so I adjusted and bought an additional bundle today after the new recurring bundle was loaded.</p> <p> </p> <p>BUT, again Vodacom is not not following even its own rules just to ensure they make money on data where it is basically *****ing money from their clients.</p> <p> </p> <p>In short, my last bundle is the one that is supposed to be used but it is NOT!</p> <p> </p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Kobus,
I hope I was able to improve your Vodacom Experience.
Regards,
Cassandra
Dear Kobus,
I hope I was able to improve your Vodacom Experience.
Regards,
Cassandra
Thank you Cassandra, I'm very impressed by the effort you made to address my problems. If everybody at Vodacom was so dedicated as you Vodacom would be unstoppable!
Thank you Cassandra, I'm very impressed by the effort you made to address my problems. If everybody at Vodacom was so dedicated as you Vodacom would be unstoppable!