JL
Jean-Pierre Labuschagne
1 reviews | Active since Sept 2013
16 Dec 2015, 11:26
Data bundles expire without any notification
Vodacom always messaged warnings of remaining data bundle availability as well as data bundle expiration dates. This suddenly stopped without any warning and resulted in me wasting R 200 on GPRS tracking, because my 1GB promo data bundle expired.<br> <br> This change in direction from Vodacom is not in their long term interest. Letting customers pay out of bundle rates to make an extra buck now, will be to their own detriment.
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Replies (1)Vodacom's replyOfficial
17 Dec 2015, 07:25Hello JeanLab,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply17 Dec 2015, 07:25
Official
Hello JeanLab,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
