TN
Thembi N

1 reviews | Active since Aug 2015

07 Apr 2016, 20:12

Data bundles disappearing

Vodacom, was supposed to load my 1gb last week friday (01.04.2016) as per the contract i have with them, they didn't! When i called them on sunday (03.04.2016) they told me that on their systems it shows that it was loaded. But I had been checking since friday morning and it was not there, instead I had the remainder of the 1gb bundle I had loaded myself a few days back.<br> <br> Today (08.04.2016) just 30 minutes ago I bought my own, and now its gone!!! Never had this happened before, no matter how I use my tablet, 1GB would never disappear in less than an hour. Something fishy is happening with my account, someone is trying to be smart and I will not pay for such nonsense! Fix this!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2016, 06:52
Official
Hello daprunes,

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards
Consumer Website Team

Best regards,