MB
Mapule B

1 reviews | Active since Mar 2014

07 Dec 2016, 15:04

Data Bundles depleted within minutes

<p>Good day,</p> <p> </p> <p>Yesterday i recharged my data 500MB , it was finished , today my husband bought 1GB its depleted, am been ********** by vodacom.</p> <p> </p> <p>can i get a explanation why and and get my date refunded.</p> <p> </p> <p>also a detailed breakdown of data.</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 15:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team