1 reviews | Active since Oct 2016
<p>I have contracts with Vodacom and one is for my daughter with only R200 top up. Vodacom has been allocating bundles to that phone without my authorization until I find that from my statement that for months they have been charging me for service I have never requested and they do not want to refund me. They are telling me that I have used the bundles thye will just deactivate going forward. I need my refund because I have never asked for bundles in the first place and I ws not aware that the phone is getting bundles.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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