data bundle upgrade

Item: Vodacom
Rating: 1
Author: Leentjie V

Hi me again I wrote a review on hellopeter yesterday regarding my new data bundle not being activated for 9 days now. I received a call from a Vodacom agent and I was promised it will be sorted out within 2 hours. Its is 18 hours later and it is still not upgraded

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Aug 2016, 08:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply09 Aug 2016, 08:50

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

data bundle upgrade

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