1 reviews | Active since Jun 2010
I have had contracts with vodacom for over 6 years, so this year i did an upgrade to a new contract and vodacom decided to remove a data bundle contract offer that was taken outside of the original first contract, i upgraded only my phone contract and gave no other instructions to do anything else to any other item on my account, it feels as if because this data bundle no longer in vodcoms favour they try and drop it in the mix of a contract upgrade, i feel that this was very sly, not to mention i had to call vodcom so they could charge me more cause they actually hadn't enabled my new contract, and when they did decide to, the never connected my apn, voice calls, or caller id, so over night i lost it all, can you imagine if i needed to make an emergency call that was life threatening. So annoyed
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Graham
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per email confirmation received.
Regards
RO
Best regards,
Good Day Graham
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per email confirmation received.
Regards
RO
Best regards,
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