Data Bundle Purchase Dilemma

<p>I purchased Data from Vodacom's Mobile App during the period 20 Jan 2017 to 28 Feb 2017. I contacted Vodacom 2 weeks ago to request a Statement or Document showing exactly when the data was purchased, so I can claim it back from another party. Honestly 9 phonecalls later, I have still not received this information.</p> <p> </p> <p>Firstly I was sent the itemised billing whihc ony shows consumption and not when the data was bought at which cost. The statement does not show any information pertaining to the purchasing of Data.</p> <p> </p> <p>I's at my wits end and every time I speak to a consultant I have to explain the whole story again and again...This is so frustrating and has put me into a bad financial position as I am not able to claim back the Data I had purchased.</p>