Data Bundle not Processed.Billed over R200 airtime

[Email Removed]<br> <br> Good day<br> <br> I would like to start off by saying I do accept responsibility for not checking my airtime balance. In saying that, I have purchased data bundles many times from Vodacom without receiving a confirmation sms saying that it was completed. Just this morning I bought a 250meg data bundle for one day but did not get a sms saying its done.<br> <br> Over the past 2 weeks I have purchased many bundles and possibly only got 1 or 2 smses. on the 26th I purchased a 1gig data bundle and it was depleted yesterday. Having about 5megs left I purchased another 1gig not checking to see if its done assuming it was. Today I receive a sms saying it was using AIRTIME, over R200 worth of it. Customer Care says if I must check my airtime and wait for it to be processed. So i must waste my time waiting. Also that they will not refund or help in anyway. Its a network problem. Vodacom is a network,so whos problem is it then? So because they network never process the request I must pay for it?<br> <br> Must I baby a Multi Million Rand company and check to see if they do what they promise they say they going to do?<br> <br> Must I let go of that much of airtime?<br> <br> Very disappointed at the moment.