1 reviews | Active since Jun 2013
data bundle not being taken from top up airtime
I started my contract with Vodacom less than 24hrs ago,<br> And I am already in tears do be being charged an additional 599 due to not being told the facts.<br> <br> I got a u choose flexi contract 750 after talking to someone instore and was told I could load 10gig a month from the 750 for 599, leaving me with some minutes talk time, dialing*111#.<br> <br> So wen my number finally ported I tried the 30day option and I could only get 3GB of data as the maximum amount, so I then went to \every month"option and it said \""your master account holder will need to grant access to this feature\"" so I phoned Vodacom asking what this meant. They fixed the problem and told me that I could load it off my phone dialling*111#.<br> <br> So wen I was able to acces this I went online and added the every month 10Gig option to my package thinking it would come off my airtime when in fact"
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK
Consumer Website Team
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK
Consumer Website Team
