Data Bundle Issue, unresolved 9 days

<p>I have topped up on data bought a 500mb bundle, received a message to say it's been activated and when it will expire. Yet my balance shows 0mb available. So I tried again buying another 250mb, only to have the same thing happen, received the SMS but yet nothing available on my data balance.... I have called Vodacom twice (once yesterday and once today) both times it has been "Escalated" the second time I requested for a reference number to be sent to me, I was promised twice in that call that it would be sent to me and that someone would call me back.... Guess what? Yes, i'm still waiting for the reference number to be used to me and a call about the issue, oh yes my balance is still 0mb. Now I'm stuck only able to use my phone at home with Wifi so grateful that it's not with them. Pathetic service,</p>