ET
Eugene T

1 reviews | Active since Jun 2014

11 Dec 2015, 08:54

Data Bundle Disappears

Hi,<br> <br> I have a data contract with Vodacom, Every month they allocate data to my contact and once used up, I use prepaid to buy more data bundles. Recently I discovered that at month end even if I have a prepaid bundle left, vodacom uses my recurring bundle first (even though it was allocated after the prepaid bundle), causing me to lose my prepaid bundle after the 30 days.<br> <br> I see this as very ********* from Vodacom <br> <br> Regards,<br> Eugene

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2015, 09:37
Official
Hello EasyCompany,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,