1 reviews | Active since Sept 2016
DATA BUNDLE DID NOT LOAD, NOW SITTING WITH HUGE DATA BILL!
<p> On the ********** 6 Vodacom notified me that my bundle had run out and that they had a promotion of 2gb for 7 days. dial *124# to activate. I put in the activation codes in twice. Thinking it was loaded (as Vodacom has not sent me activation sms's since June) Now my data bill alone is now R3000 for September due it not loading successfully and now ive been charged out of data rates which in itself is an absolute *******! This is absolutely unacceptable! I need to get refunded for all the out of data rates I was charged when my data bundle should have loaded. I am always quick to load a new data bundle once Ive run out. I am so disappointed in Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has subsequently phoned me regarding my compliant and has issued me with a credit for not only the month in queastion but for a previous month as well.
Thank you Vodacom!
Vodacom has subsequently phoned me regarding my compliant and has issued me with a credit for not only the month in queastion but for a previous month as well.
Thank you Vodacom!
