JE
Johan E
1 reviews | Active since Aug 2012
22 Jun 2017, 15:11
Data Bundle depletion
<p>Good Day,</p> <p> </p> <p>Please help me understand that if I have a current data bundle that expires on 30 Jun and another that expires in 30 July, why are you not depleting the oldest bundle first? It seems you want me to finish the latest one first and the loose the remaining data on the older one when it expires...seems a bit unfair!!!</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Jun 2017, 15:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jun 2017, 15:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Jun 2017, 14:53Dear Johan
Please note that feedback has been provided to you via email.
Regards,
RJ
Best regards,
Vodacom's reply23 Jun 2017, 14:53
Official
Dear Johan
Please note that feedback has been provided to you via email.
Regards,
RJ
Best regards,