dR
devon R
1 reviews | Active since Mar 2020
22 Nov 2025, 12:12
Data bundle depleted and useless customer care
Bought data bundle and depleted within 20 min without any apps running 😂 never had this before !? Customer service says I’m the one to blame . Acting like I don’t know . I can run multiple apps with the data I bought but literally had nothing running . Useless service
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Nov 2025, 15:59Dear Devon Robertson,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Nov 2025, 15:59
Official
Dear Devon Robertson,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Nov 2025, 13:08Dear Devon Robertson,
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Nov 2025, 13:08
Official
Dear Devon Robertson,
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with us. We appreciate your feedback, as it helps us identify areas where we can improve our service.
As discussed, we have provided feedback regarding your query, and the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Best regards,