1 reviews | Active since May 2016

23 Jun 2019, 12:09

Data bundle cancellation Vodacom

Still no word from Vodacom. Phoned them myself 3 times, still not resolved

0
Replies (2)
Vodacom
Vodacom's reply23 Jun 2019, 18:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply24 Jun 2019, 08:39
Official
 Good day

We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. 

Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. 

We apologize for the inconvenience and appreciate your patience. 

Vodacom Consumer Website Team 

Best regards,