YG
Yolande G

1 reviews | Active since Dec 2016

11 May 2017, 08:07

Data bundle

<p>Dear Vodacom,</p> <p>For four straight days I been trying to buy a data bundle for my Vodacom phone.</p> <p>For four straight days the service has not being working therefore I am using no data bundle</p> <p>I refuse to pay for this because your system fails to work. The service you offer to paying customers is shocking. <br /> <br />You charge exorbitant out of data rates as well. </p>

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Replies (1)
Vodacom
Vodacom's reply11 May 2017, 08:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,